Eligible studies included a training intervention with a substantial or sole focus on communications skills that were delivered to healthcare workers (at least some of whom were allied health professionals) and where some form of qualitative or quantitative evaluation of effects was reported.
Interventions included additional teaching, daily verbal feedback, training on interpersonal skills, workshops and group training. Outcomes were assessed by self-report and/or independent observations. Participants included physiotherapy students, speech therapists, cognitive rehabilitation therapists, occupational therapists, recreation therapists, nurse-therapist pairs and therapists who worked in traumatic brain injury rehabilitation.
The author stated neither how studies were selected for inclusion nor how many reviewers performed the selection.