Patient satisfaction figures for 1994 (the control group) and 1995 (the intervention group) were reported as follows:
Percentage of patients for whom the service was 'not helpful', 0.7% (control) and 1.7% (intervention);
'somewhat helpful', 3.4% (control) and 0% (intervention);
'moderately helpful', 26.2% (control) and 19% (intervention);
'extremely helpful', 69.7% (control) and 79.3% (intervention).
After the home care service, the improved transfer was 31.5% for 1994 and 35.1% for 1995. Ambulation improved more on average in 1995, by 50.6%, than in 1994 (the year before the programme started), 43.8%.