Self-reported health status was not significantly different among the three groups.
Compared to UCC/ETU (two sample P, paired P):
COTC quality of care was judged better (< 0.001, 0.001).
COTC results of treatment were better (0.013, 0.003).
COTC staff were more helpful and competent (0.011, 0.003).
COTC waiting time was judged shorter (0.011, 0.001).
COTC was more likely to be recommended (0.012, 0.001).
COTC was visited more frequently (0.001, 0.002).