Twenty studies were included in the review (nine cluster RCTs, five controlled before and after studies, five uncontrolled before and after studies and one interrupted time series). Overall, study quality was assessed as moderate. In 16 studies the unit of allocation was by study group, practice or healthcare providers, which protected the participants against contamination. Five studies reported more than 20% provider drop out rate.
Effects on processes and structure of care - adherence to guidelines (19 studies): Seventeen studies reported statistically significant improvement in adherence to recommendations. However, the effect size varied greatly between studies. Percentage adherence ranged from 7.2% to 88%. Odds ratios ranged from 0.2 (95% CI 0.1 to 0.6) to 27.13 (95% CI 12.86 to 57.24). Four studies showed an effect on all outcome measures and six studies showed an improvement in half or less than half of their outcome measures. Overall, adherence was greatest to guidelines for preventative care and in all uncontrolled before and after studies. There was no association in adherence to guidelines and the type of health care provider, type of guidelines or multifaceted versus single implementation strategy.
Effects on patient health outcomes (nine studies): Six studies reported a statistically significant improvement in at least some of their patient health outcome measures. Two of these studies reported statistically significant improvements in all their measures.
Studies that used an uncontrolled before and after design were categorised as most effective. The two studies that failed to demonstrate an effect were cluster RCTs.