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The role of informal networks in creating knowledge among health-care managers: a prospective case study |
Ward V, West R, Smith S, McDermott S, Keen J, Pawson R, House A |
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Record Status This is a bibliographic record of a published health technology assessment from a member of INAHTA. No evaluation of the quality of this assessment has been made for the HTA database. Citation Ward V, West R, Smith S, McDermott S, Keen J, Pawson R, House A. The role of informal networks in creating knowledge among health-care managers: a prospective case study. Health Services and Delivery Research 2014; 2(12) Authors' objectives This study focuses on how health and well-being managers collectively create knowledge. Our objectives were to develop a better understanding of the way that knowledge is created within and between health-care organisations, across different managerial levels, and of the role played by informal networks in those processes. Authors' conclusions Our theory about knowledge creation was broadly supported. Managers of health and well-being services develop and maintain knowledge collectively. Their collective efforts are typically manifested either in projects requiring multiorganisational inputs or in taking ideas from genesis to the delivery of a new service. The cluster modelling suggests that networks of managers are able to maintain relationships, and hence conserve technical and prudential knowledge, over months and years. Priorities for future work include establishing the value of latent cluster modelling in understanding the work of groups and teams in other health and social care settings, and studying knowledge creation in the context of the interorganisational co-ordination of services. Indexing Status Subject indexing assigned by CRD Language Published English Country of organisation England English summary An English language summary is available. Address for correspondence HS&DR Programme, National Institute for Health Research, Evaluation, Trials and Studies Coordinating Centre, University of Southampton, Alpha House, Enterprise Road, Southampton, SO16 7NS, UK Tel: +44 23 8059 4304
Email: hsdrinfo@southampton.ac.uk AccessionNumber 32014001307 Date abstract record published 31/10/2014 |
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